Accessibility Statement

1. Our goal

[COMPANY NAME] LLC wants the IViel website and customer portal to be usable by everyone, including people who use assistive technologies. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. This statement describes our goal and our current approach; it is not a claim of full conformance, and our website has not yet been independently audited.

2. What we do

• We build pages with semantic HTML, headings and landmarks, and label form fields.
• Interactive elements, including menus and dialogs, are designed to work with a keyboard and to show a visible focus indicator.
• We follow your system’s light or dark mode setting and aim for sufficient color contrast.
• Our legal documents can be printed and navigated through a table of contents.
• We consider accessibility when we design and review new features.

3. Known limitations

• Checkout and the billing portal are provided by Polar, our merchant of record, on its own website, which we do not control.
• The Managed Websites we host are operated by our customers, who control their content; the accessibility of a Template also depends on how it is customized.
• Some parts of our website may not yet fully meet our goal. We fix issues as we find them.

4. Feedback and contact

If you have difficulty using any part of our website or portal, or need information in another format, email support@[DOMAIN] with the page address and a description of the problem. We aim to reply within [five (5) business days].